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How does the claim process work? |
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To enable us to start reclaiming unfair bank charges we will require copies of your bank statements for the past 6 years. If you are unable to provide these, we will, under the terms of the Data Protection Act, request that your bank provides copies of these statements. A statutory
fee of
£10 is required per account - so if you have two accounts with the bank then that is £20. This fee should be sent with your completed claim forms as a cheque, made payable to your bank. We will then calculate all surplus charges and associated loss of interest. |
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Will I have to contact my bank? |
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No. We will do this on your behalf, providing you with a stress-free, professional service to maximise your refunds in the shortest possible time. We will provide your bank with a full breakdown of your claim, including interest charges, a copy of your bank statements and a letter demanding settlement within 14-days (highlighting the daily interest amount). |
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Will my bank contact me? |
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No. As you have given authority for us to act on your behalf, the bank should contact us. In the event that your bank tries to contact you directly about your claim, please let us know immediately. An offer at the early stages is unlikely to reflect the charges incurred and any acceptance should be considered carefully. |
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Do I need another bank account? |
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There is always a risk that the bank will threaten to close your account as your claim progresses, although the financial ombudsman has recently ruled against banks using these tactics so, in reality, this is very unlikely. Moreover, if your account is closed, making a complaint could increase your compensation. As a precautionary measure we suggest
you
open another account with an alternative bank. |
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What if my bank fails to respond? |
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In the event that after a 14-day period your bank has either failed to respond or has offered an unfair settlement then legal action will commence. We will complete your claim, collate all the required documents and pay your court fees. To date, we are unaware of any bank that has defended its penalty charges in court. |
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What guarantees do you offer? |
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We are so confident in our abilities to reclaim your unfair bank fees, we operate on a ‘NO WIN NO FEE’* basis. With nothing to pay upfront (aside from the statutory fee of £10 for those claimants who are not in possession of their bank statements), there’s no risk on your part. If
we
don't obtain a settlement you will not owe us a penny. *some costs may be payable if you withdraw your claim before settlement. |
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How long does the process take? |
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This really depends on whether you already have access to your last 6
years
bank statements. Sometimes it takes a matter of weeks or months
depending on
which organsiation you bank with. Some banks will not settle unless we issue in county court. |
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How much will it cost me? |
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Our fee is an industry leading 15% + VAT of the final settlement, with no upfront administration charges or hidden costs. |
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What else can I do? |
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You must reclaim your unfair bank charges within 6 years of the charges being made and there are a number of ways in which they can be reclaimed. You can write to the bank yourself and pursue the matter yourself through the Small Claims court or you can instruct a solicitor to act on your behalf (but you may be responsible for payment of their fees). Alternatively you can ask ItsMyCASH to pursue the claim for you safe in the knowledge that if your claim in unsuccessful you will not pay us a penny |
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How do I make a claim? |
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Simply click on the link below and complete as much of the form as you can. Once you have submitted your information you will be directed to a link that will enable you to download the claim forms. Simply print these out, fill in your details and post them back to us. Once we have acknowledged receipt of your completed forms, we will start to process your claim and keep you informed at every stage.
We do all the work. It’s really that simple, so what are you waiting for? |
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Click Here |
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